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Warranty Terms

Warranty Information

To purchase eyecups, objective covers, neck straps rain guards, cases and all available Steiner binocular accessories please vist: www.steinerpartsdirect.com

Quality Craftsmanship

We would like to point out that Steiner has an extremely low warranty rate, the extreme majority of binoculars will never need  warranty replacement or repair. All Steiner’s are handmade by quality craftsman in Germany. However, should your binoculars become defective please read below for details.

What is covered:

The warranty covers Manufacturing defects only. 

The warranty DOES NOT cover the following: Eyecups, Neck straps, rain guards, cases, case parts, objective covers, nitrogen purging, water damage on non-waterproof models, batteries, battery covers, rubber armoring, collimation, and compass wiring and compass fluid. Wear and tear and use, including dropping, throwing or any impact caused damage, by the owner including but not limited to: improper cleaning solutions, cleaning the chassis with any alcohol based solvents or any other solution other than plain tap water, any neck strap attachment points, any click lock system, pop-up eyecups, damage to center hinge pins and external optical scratching are NOT covered by the warranty.

 

Warranty repair:
Any and all warranty repair must be done in the USA at Steiner’s Service Center in Colorado.

Send Binoculars to:

Steiner Service Center
331 East 8th street
Greeley, CO 80631
1-888-228-7747

This page was updated 1-29-2014